Tag Archive for: Think with Google

“Innovate with purpose to create meaningful technology products and experiences”, WGSN.

New trends of behavior and consumption in the fashion universe.

During the pandemic, new consumer behavior promoted business opportunities for fashion companies, propelled the emergence of consumer trends.

Data and Insight

Technology is becoming increasingly important when it comes to consumer relationships. The advances in technology accelerated during the pandemic and research made by Think with Google revealed some insights: 88% of online shoppers research online before making a purchase; 3 out of 4 consumers in Brazil buy fashion and beauty products on online platforms.

“Technological innovations are powerful allies to attract customers. Digital makeup and augmented reality for fashion, for instance, are recent trends.”

Consumer Technology

“Innovate for the purpose of creating products and significative technological experiences,” WGSN.

Predicting new consumer technology tendencies enables the creation of products that will improve the lives of future consumers, foreseeing new lifestyles and guiding the design of new products.

Setting a price for fashion with science

Applying statistical approaches to pricing methods in fashion can lead to substantial improvements in product sales and margins.

Pricing is one of the most challenging areas for fashion apparel retailers due to the high SKU (Stock Keeping Unit) complexity, limited item comparability, and frequent flow of new collections.

Merchants prefer to rely on the intuitive sense of the price consumers would be willing to pay, competitive benchmarking, and margin contribution. Even though this is the age of big data and online pricing transparency, this reliance on subjective pricing still prevails in the marketplace.

Heuristic Model

“We recommend a model that allows merchants to enhance their business judgment and gut intuition with science”, McKinsey & Company.

The “heuristic” model uses internal and external metrics that incorporate relevant factors. The initiative applies statistical analysis to filter these factors and tailor metrics to each retailer’s business strategy.

Pricing factors: Domestic economics influence the retailer’s product margin target; competitive dynamics can drive the price to a higher level; on the other hand, brand value can push prices down.

The model presents two problematic indicators in apparel pricing: elasticity, relatively common in consumer sectors that rely on stable data points.

“Gauging the appropriate level of elasticity is critical, because this assessment is then used to guide overall price adjustments, to project new unit volume, and to quantify net revenue and profit impact”, McKinsey & Company.

Another innovative indicator: the perceived value of individual product attributes.

“By breaking down all possible attributes and understanding their perceived value, the pricing can be tailored appropriately. Although each of the indicators could be used individually to set a price for a style, we believe retailers should use a combination of relevant indicators, assigning a weight to each one, in order to arrive at a price recommendation. Depending on the retailer’s objectives, that recommendation could maximize product profitability or market share”, McKinsey & Company.

Stronger analytical capabilities and rethinking how to collect and structure the data relevant to each indicator are essential tools for implementing this approach. And understanding the retailer’s business and strategic pricing objectives determine the weight of each process indicator.

“Although this approach relies on the ‘science’ of external analytical tools, it remains rooted in the ‘art’ of merchant expertise and knowledge. Because it is based on strategic decisions for weighting indicators, it is a flexible model that can easily be updated to keep pace with changing business strategies. As long as fashions change with the seasons, there will always be an element of unpredictability in apparel pricing. Retailers have much to gain by harnessing the wealth of knowledge they have at their disposal and applying these innovations to their apparel pricing strategies”, McKinsey & Company.

Learn more about pricing and competitiveness…

What makes your product unique?

Focus on quality and transparency

Associates Flávia Aranha and Movin are certified by Sistema B Brasil, which is the purpose of the brand’s impact and is at the heart of its business model; profits and growth provide a force for good: triple positive impact for your employees communities and the environment.

“A more inclusive, equitable, and regenerative economic system,” Sistema B Brasil.

“We are the first Brazilian fashion company to receive the B company certificate, the B Corp Certification, which recognizes and validates new organizational models that encourage the use of strong businesses to solve social and environmental problems, always in line with the concept of solidarity economy,” Movin.

Selo B companies balance purpose and profit in the following areas: Governance, Workers, Customers, Community and Environment.

“We have been certified by Sistema B since 2016. It is an initiative that is active in more than 50 countries, consolidating transparency in production processes and addressing socio-environmental impacts, equating them with profit in the priorities of a company’s management,” Flávia Aranha.

Learn more about Sistema B…

Raw material and workforce

“More than three in five consumers say that environmental impact is an important factor in purchasing decisions,” McKinsey.

Conscious consumption and a more conscious future express the consumer’s social responsibility. Expanding circular business models, strategies to reduce waste and more efficient use of resources, promote positive environmental impact in the fashion industry. “The less impact on the planet, the more benefits there will be for businesses, people and the environment.” Read more about the importance of supplies in the circular economy…

Associates Vert and Osklen found an adequate reuse for their inputs. The initiative reassesses the work processes and the entire productive chain to evaluate current transformations and consumption demands.

“We do not believe in a romantic view of ecology. Our path is economic recovery. At VERT, this involves social work: rubber tappers and cotton producers receive a differentiated value for preserving forests and rural lands,” Vert.

“Pirarucu is one of the largest freshwater fish on the planet. Native to the Amazon, it is an important part of its ecosystem, in addition to being a source of income for riverside communities that live off non-predatory fishing. Our productive process protects the species, balances the region’s food source and economy, and contributes to the preservation of the Amazon rainforest,” Osklen.

Read more …

Training

The brand from Ceará, Catarina Mina, expresses transparency, awareness and collaboration.

“Transparent fashion, focused on the people who are responsible for the production process; the idea of a different kind of fashion has always enticed us – a fashion that inquires more than answers.”

The associate presents the Olê Reindeiras project in partnership with Catarina Mina and QAIR Brasil, to train and honor its collaborators, the lace artisans of Ceará.

“We believe in a different kind of fashion, fashion that is focused on the people who are responsible for the production process, and focuses its efforts on questioning, reassessing, reflecting and making decisions considering the collective. A fashion that sustains itself in a collaborative future. “

Design and Meaning

Silvia Furmanovich, jewelery and marquetry.

The creative alchimist Silvia Furmanovich portrays cultural richness and diversity creations with crafts, nature, ancient traditions, and unusual material.

“I have always collaborated with artists and artisans to new things. In this technological world, everything is being made by machines and we must all fight to keep traditional handicrafts alive,” Silvia Furmanovich.

The associate’s timeless art and design features unique alchemy, mined objects, traditional, natural and precious materials and techniques.

Sy&Vie, colorful and a with a touch of Brazilian soul.

“For us, each bag is like a sculpture. We cut, sculpt, and model each one by hand. We carefully think about each detail. We idealize each design, each sensation, and we create small works of art that contain powerful stories.​”

The brand’s creative process transcends details and incorporates traditional marquetry, carving and assemblage techniques.

“My goal has always been to bring together my two greatest inspirations: nature and ancient artisanal methods of production,” Sylvie Quartara.

The artist looks for new materials and expresses sustainability in the use of certified wood, certified and sustainable leather, traceability in the production process, and the sustainable 3D printing technique on recyclable PETG for zero material loss.

“Artisanally produced. Artisanally conceived.”

Paola Vilas, innovative aesthetics and sculptures.

Associate Paola Vilas represents modernist references and feminine forms in the creation of wearable sculptures.

“I chose jewelry as a way to express my view on contemporary issues such as feminism, but always from a provocative and sculptural aesthetic perspective,” Paola Vilas.

And last year, Paola Vilas promoted the unfolding of the brand’s conceptual universe and visual language in the new Home line: “sculptural pieces that celebrate the feminine and act as portals to a world where there are no limits between imagination and matter.”

“Bringing furniture to life, subverting the way we perceive our surroundings. Taking us out of the monotony of daily experience, subverting the way we perceive our surroundings and transporting us to a universe where anything is possible.”

Mariah Rovery, vitrification and reuse of metals.

Mariah Rovery, a pioneer in flower and fruit vitrification, promotes the blending of rough stones and jewelry classics in 100% reused gold.

“We are very concerned about the environment, and we are aware of the effects of our presence in nature. To reduce this impact, we took the initiative to exchange metals with the help of our customers and admirers.”

Creativity, Self-Expression, Colors, and Fun.

The brand presents Flex, expressing personality, ideas and essence through malleable, 100% recyclable, handcrafted, national and carbon friendly accessories.

“Objects of authorial expression.”

#posicionamentodevalor #valor #preço #posicionamento #tendências #insight #precificação #competitividade

“With the acceleration of e-commerce, what will be the future of physical stores?” Think with Google.

In the article “Physical stores and the (re)connection of people and spaces”, we talk about the role of the physical store as a fundamental element for increasing online sales. Studies carried out by some brands clearly show that omnichannel strategies should become part of the strategy and that there is a direct relationship between the increase in online sales in the same region as the physical store.

“Physical stores will not disappear, but they will be transformed. In this context, the future of online stores is directly related to omnichannel (…) Omnichannel retailers will take the lead. Being omnichannel is no longer a differentiator, it is essential”, Think with Google.

The key is having omnichannel or phygital perspectives. Phygital is a new term that has been used to indicate the integration of physical and online experiences. The best medium takes the consumer’s needs into account.

Isabela Capeto + Melissa Exhibition and Experience

The Melissa Gallery at Oscar Freire Street in São Paulo has a new installation that explores the collab between the brand and the stylist Isabela Capeto and her daughter, Chica Capeto.

“To launch this collab, inspired by the PANCs, Studio Vingú proposes an installation/garden overflowing with sinuous shapes and volumes, from the atrium to the interior of the Gallery. Flowers and zodiac signs float over the exhibition space, creating a floral and luminous atmosphere. A green lounge was also placed in the installation, creating an area to experiment the products. The goal is to bring an urban touch, showing that nature and colors always persevere, even in unpredictable scenarios”, Finíssimo platform.

The installation presents elements that were inspired by PANCs (Non-Conventional Food Plants) and by Brazilian flora in general.

“Specialists and research institutes point out that the trend for physical stores is now to change concepts and become a space for experiences, a showroom to attract customers. In fact, before the pandemic, Melissa was already making investments to transform its physical stores into a provider of omnichannel experiences, connected to other mediums, including digital”, Fíníssimo.

Reversal of paths: digital brands invest in physical retail

This is a recurring theme in current days. The content platform FFW carried out research to understand how the market was behaving and interviewed brands that recently presented new addresses.

A study made by the National Confederation of Commerce of Goods, Services and Tourism (CNC) revealed that 75.2 thousand stores had closed their doors in Brazil in 2020.

Even though everything indicates the future of retail in e-commerce, the fashion market witnesses an opposite path: digital brands invested in opening new physical stores and flagships.

Why to invest in a physical store in current times?

“I think the physical store delivers an experience of immersion in the brand’s universe, which complements the online experience”, says Ana Luísa Fernandes, from Aluf.

“The creation of a new store represents the beginning of a new phase, in which we seek to expand our audience’s contact with the collective imagination of our universe. It is the beginning of the slow and hopeful walk back to physical spaces. After a period of introspection, new relationships with the environment are born”, says Marcella Franklin, from Haight.

“Although digital commerce has shown exponential growth in virtually all segments during this period, we believe that this resumption of commerce is now an opportune time for brands to explore what they really are, along with their values, their purposes, and their essence, through purchasing experiences, personalized service, a differentiated environment, connecting with your customers in every way. There is nothing more suitable for this dynamic of experimentation and engagement than a physical store”, says Gustavo Belloc, from Deus Ex Machina.

Therefore, the physical space is seen as an experience for the new way of consuming.

Is there a new role for physical stores at this point?

“The physical space allows for other layers of dialogue, bringing Haight closer to those who speak to the brand, while we understand the new dynamic of reopening the world together”, Marcella Franklin, from Haight.

“It is not a store, it is an experience”, says Airon Martin, from Misci.

“More than ever, we are talking about experience stores, which is much more than just another physical store”, Ana Luísa Fernandes, from Aluf.

#LojasFísicas #Pandemia #Covid-19 #LojasFísicasPósPandemia #Varejo #VarejoFísico #Omnichannel #Melissa #Isabela Capeto #Chica Capeto #Think with Google #Haight #Misci #Aluf #Deus Ex Machina #FFW #Finíssimo

“After more than a year of pandemic and shopping experiences in 2020, the consumer is more prepared and hopeful for Black Friday this year.”

Black Friday, a North American term to designate the most important date in the retail market, is the main discount event of the year and an opportunity for the brands to create strategies for clearance sales, in addition to generating leads to boost Christmas sales.

Behup presented results for 2020 and a forecast for 2021 in the survey “Resumption of Consumption 2021 for Globo Market Intelligence”.

In 2020, Black Friday occurred in the Covid-19 pandemic and restrictions influenced consumer behavior in the new reality of social isolation.

“New times call for new practices and habits that affect the activities and consumption behavior of Brazilian during the pandemic.”

Consumption during the pandemic
Durable goods
Behup – 2021 Consumer Survey for Globo Market Intelligence – Sample: 1,681 people

In social isolation, e-commerce was a bet to take advantage of market opportunities. 30% said that in the pandemic, online purchases of products started or increased. And, of those, 24% intend to maintain this behavior.

Relevant fator for choosing the product or brand
Behup – 2021 Consumer Survey for Globo Market Intelligence – Sample: 1,681 people

“80% bought products through new sales channels, such as whatsapp or social media. 25% of people plan to shop on promotional dates such as Black Friday. 10% participated in live commerce, 53% of which ended up buying products and 88% say they intend to participate in live commerce in the future.”

Featured categories in live commerces:
●      Clothing and accessories (71%);
●      Electronics (69%).

Mains factors in live commerce:
●      Pricing and payment conditions (70%);
●      Knowing new products and services (68%);
●      Understanding more about the products that cannot be tried on by customers (58%);
●      Understand how to use a product or APP (57%);
●      Clarifying doubts about what the cliente intends to purchase (56%);
●      Recommendations of the live presenter/host (44%).

Consumer profile and purchase planning
A well-planed consumer likes to compare prices, payment terms and delivery options before making their purchases.
Behup – 2021 Consumer Survey for Globo Market Intelligence – Sample: 1,681 people

After the shopping experiences during the pandemic, 47% of these people affirm that they intend to purchase products during Black Friday of 2021, which occurs on November 26th.

“According to IBM’s 2020 Retail Index, the pandemic accelerated the shift from physical retailing to e-commerce within five years. With the pandemic set to continue causing significant disruption to physical retail throughout 2021, brands are increasingly seeking to create buzz and excitement around online shopping events and sales. Major events such as Black Friday are still going to happen, as they did in 2020, but with less physical presence and a renewed focus on the omnichannel experience, which takes into account the ways in which shopping habits have changed in the last year,” WGSN.

Omnichannel trend and the new consumer behavior

“There has been a change in the way people buy. More and more, we make online searches before going to the physical stores. And tendency of omnichannel will continue, with increasing focus and prominence for transactions in the digital universe”, Think with Google.

62% of Brazilian plan to confirm online whether the desired product is in stock before going to the store to purchase it. Source: Google commissioned Ipsos COVID-19 tracker…

How to navigate in the context of the new consumption behavior?

The “Think With” Google platform launched a commerce guide for brands and retailers with insights, data and solutions for more optimized and relevant omnichannel campaigns:

1. Reach out to your consumers while they surf the website

2. Engage your users as they browse

3. Convert people who are searching for products

4. Get ready for end-of-the-year holiday shopping

Green Friday, Conscious Consumption and Sustainability

“The traditional linear fashion value chain transitions to a circular system,” Business of Fashion.

Green Friday is a movement that discusses the excessive consumption during Black Friday and encourages conscious consumption. The initiative drives circular economy and sustainability for the future of fashion and seeks consumers’ social responsibility.

Conscious consumption creates a perception that each acquisition has an impact, positive or negative, on the economy, social relationships, and nature.

“We consume throughout the entire year, but during Black Friday, on the last Friday of November, Christmas shopping officially begins, and consumerism increases even more. With several sales and several discounts on products, it is easy to forget all about conscious consumption and get carried away by impulse. Sales on Black Friday encourage excessive consumption, driving people based on the feeling of possession instead of well-being or necessity,” Beegreen.

“One third (36%) of the British people are choosing to buy products from companies with strong environmental credentials as priorities change during the pandemic,” Internet Retailing.

Consumer commitment and circularity promote sustainable consumption and a positive environmental impact. At the same time, the market still uses dates like Black Friday to induce consumers to buy on impulse. It is possible to seek balance between the market and the planet if circular economy is placed as an imperative in industries around the world and new strategies are developed based on a regenerative and less consumerist approach. The challenge is set.

“Circular business models won’t be optional”, McKinsey & Company.

#BusinessofFashion #BOF #McKinsey #McKinsey&Company #ThinkwithGoogle #WGSN #BlackFriday #GreenFriday

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